Have a question, comment, or concern? Let us know!
Phone
844-RIVERSTONE (844-748-3778)
or contact your local branch at:
Scottsbluff (308) 632-4158
Gering (308) 436-5011
Eagle (402) 781-2315
Syracuse (402) 269-2283
Talmage (402) 264-2795
Lincoln (402) 875-4180
Cheyenne Downtown (307) 775-6500
Cheyenne East (307) 775-6501
Laramie (307) 721-2111
For Debit Cards
Activation and Pin Changes 1-800-992-3808
Contact your local branch during normal business hours for debit card inquiries/issues.
If you need to report a card lost/stolen after hours, call 1-877-805-2412 to report a lost/stolen card, initiate a dispute for fraud or non-fraud transactions, inquire about denials, or make AFTER HOURS limit change requests* (*up to $2,000.00)
To order a new card please call your local branch
Riverstone Bank
P.O. Box 1267
Scottsbluff, NE 69363-1267
Riverstone Bank
P.O. Box 39
Eagle, NE 68347
Riverstone Bank
P.O. Box 129
Cheyenne, WY 82003
Riverstone Bank
608 Grand Ave
Laramie, WY 82070
Fax
(308) 635-2311
Please do not send sensitive personal and account information like account numbers, Social Security numbers, passwords, or PINs via email. In addition, email messages do not serve as a sufficient means for any requirement to provide written notice. Email messages may not be used to place a stop payment on a check, request account transfers, report lost or stolen banking codes, or report lost or stolen cards.